Contact us

We would love to hear from you! At Maison Veluxe , we are committed to providing you with an exceptional customer experience and high-quality products.

Whether you have a question about your order, need help with our collections or simply want to share feedback, our team is at your service.

Customer service

For any request or assistance, you can contact us via the following means:

Telephone: +33 6 03 26 78 82

Email:
contact@maisonveluxe.com

Working days: Monday to Friday

Opening hours: 9am to 7pm (local time) closed on Saturdays, Sundays and public holidays.



Information

We respond to all requests within 24 hours.

Trade name: Maison Veluxe

Legal Structure: Sole Proprietorship

Telephone number: +33 6 03 26 78 82

Email: contact@maisonveluxe.com

Physical address: 89 chemin des bruyères 69300 Lyon, France

Company registration number (SIREN): 942306390

SIRET: 94230639000017

VAT number: FR70942306390

NAF or APE code: 4791B – (Distance selling via specialized catalogue)

Type of business: Commercial

Business sector: Online retail

Customer service hours: Monday to Friday, 9am to 7pm, closed Saturday, Sunday and public holidays

We strive to respond to all requests as quickly as possible during opening hours.
If you contact us outside of these hours, we will respond on the next working day (Monday to Friday).